Richmond Addiction Services Society

RASS COVID – 19 Phased plans (Phase 3)
Returning to Safe Operation 
Implemented on Thursday, July 1st 2021

       If you have any questions regarding this, please contact Sandra at This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Ensure and enable that individuals (including staff and non-staff members) who have the symptoms of a cold, flu, or Covid-19 (i.e., any coughing, sneezing, etc.) should not come into the workplace.
  • Staff are expected to continue to follow physical distancing measures after work in line with Public Health Orders, to limit new transmissions.

In Office Guidelines:

  • Staff are required to have a mask on in all common areas (i.e., bathroom, hallways, etc.). Personal office areas are an exception.
  • Staff must continue to practice good hand hygiene/sneeze etiquette and are required to wipe down common area spaces before and after use (i.e., bathroom and kitchen surfaces and door knobs).

Visitors (In Office):

  • Ring doorbell to be admitted into RASS.
  • Booked appointments only please – NO DROP IN at this time.
  • In office sessions, staff and visitors will be required wear PPE (i.e., mask).
  • Staff will be responsible to ensure visitors are symptom free prior to attending in-office appointment, having them fill out the pre-screening form. Should a visitor present symptoms (i.e., sneezing, coughing, fever), their appointment will be cancelled and re-scheduled.
  • RASS will not be actively offering PPE to visitors. In the event that a visitor requests a mask, one will be provided.
  • The group room will serve as the counselling room; sessions must be booked at least 30 minutes apart, allowing staff to clean up after session(s).
  • Clinician is responsible to maintain physical distancing with visitor(s) during their session; both clinician and visitors are required to sanitize/wash their hands before and after an encounter.

Client Sessions (Outreach):

  • Outreach kits, composed of a mask and gloves are available to staff; staff will be responsible for proper protection.
  • Each staff will be provided with, or are responsible for, carrying a hand sanitizer during all outreach visits. Wash or sanitize your hands before and after every client encounter.
  • When in contact with clients, staff will be required to wear proper PPE (i.e., mask).
  • Staff will be responsible to ensure clients are symptom free prior to meeting; clients are required to fill out the pre-screening form. Should a client present symptoms (i.e., sneezing, coughing, fever), their appointment will be cancelled and re-scheduled.

Service starts with an initial phone call to 604-270-9220. Our staff will gather information to determine which of our services are appropriate.

Richmond Addiction Services has been a proud supporter of the Richmond community since 1975 and we intend to continue to provide support, education and services for the years to come.  However, it is apparent that in today’s economic reality, we need to look to the community and its businesses to support us.  We are proud to list our donors on our website to acknowledge our collaborative and close relationship to these individuals and organizations.  If for any reason you do not wish to have your organization recognized on our website please don’t hesitate to call the Executive Director.

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